All web hosting comes with a 30 day money back guarantee and an ongoing 99.9% uptime guarantee. Performance guarantee payments will be proportional to the down time and credited to your account.
Low Price Guarantee: If, within 30 days of signing up, you find a lower price for the same term duration, we will refund the difference. Example: you find a deal for $4.99.month unlimited hosting if you sign up for three years, but you signed up for one year with us; you would not be entitled to a refund because the term is longer. However, if you find the same deal for one year duration, you would be entitled to a refund of the difference.
Please see your contract for any guarantees. Deposits are usually non-refundable, but balance payments usually are.
Domain names can not be returned and there are no refunds on domain names.